{"id":2915,"date":"2020-04-26T05:38:35","date_gmt":"2020-04-26T05:38:35","guid":{"rendered":"https:\/\/organicafloret.com.au\/?page_id=2915"},"modified":"2021-06-30T05:47:52","modified_gmt":"2021-06-30T05:47:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/organicafloret.com.au\/?page_id=2915","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”How can I inquire about wholesale?”]Please contact us via the email form on the right and someone will be in touch shortly[\/vc_toggle][vc_toggle title=”What are your operating hours?”]<\/p>\n

Due to the current conditions we are Appointment Only<\/strong><\/p><\/blockquote>\n

We are open Monday to Friday\u00a0– 9.00am to 4.00pm Saturday \u2013 8am to 1.00pm<\/p>\n

Opening hours will change in the low season (winter)<\/p>\n

To contact us during these hours please call 0407964335 Alternatively please contact us using the form on the right[\/vc_toggle][vc_toggle title=”How do I store my fresh edible flowers?”]o preserve freshness we recommend keeping Organica Floret\u00a0 <\/span>fresh edible flowers<\/a> refrigerated at all times, ideally between 4-6c. We don’t recommend washing delicate and soft varieties as it may bruise the petals, so simply brush gently to prepare.[\/vc_toggle][vc_toggle title=”How long will my fresh edible flowers last?”]Depending on variety and season Organica Floret fresh edible flowers<\/a> should last between 5-21 days, most commonly 10 days throughout the year. Some varieties such as marigolds will last 21 days in ideal conditions. For more precise information on your preferred flower please get in touch.[\/vc_toggle][vc_toggle title=”How long will my dried edible flowers last?”]Organica Floret dried edible flowers<\/a> remain vibrant and perfect for eating for up to 2 years. Please store in a cool dry place in a sealed jar for optimum conditions. It is important to keep out of direct sunlight to maintain vibrancy of colour.[\/vc_toggle][vc_toggle title=”What will delivery cost?”]Preserved Petals:\u00a0<\/i><\/p>\n

Organica Floret DRIED Preserved Petals products are sent via Australia Post with shipping charged dependent on weight and location. This can be calculated before checking out.[\/vc_toggle][vc_toggle title=”How are products packaged?”]Dried Preserved Petals:<\/i><\/p>\n

Dried Petal<\/a> products are all well sealed in jars and Sachets carefully wrapped and boxed before sending to you.[\/vc_toggle][vc_toggle title=”How can I use my edible flowers in cooking?”]Organica Floret edible flowers can be used as decoration or as the star garnish of a huge range of sweet and savory dishes from wedding cakes to grazing platters. Please check out our instagram page for examples of how our customers are using our flowers to make their food look amazing.[\/vc_toggle][vc_toggle title=”How do I know what’s in season?”]We are always happy to provide suggestions of seasonal flowers or complementary colours if your favourites are not in season.[\/vc_toggle][vc_toggle title=”What is your minimum order?”]We have no minimum order, but delivery charges apply to all orders.[\/vc_toggle][vc_toggle title=”I am a chef or industry professional, how do I order flowers?”]Please\u00a0contact us directlyso we can organise direct delivery or put you in touch with our local agents and providores.[\/vc_toggle][vc_toggle title=”Do you ship outside of Australia?”]Organica Floret Dried Preserved Petals products can be shipped internationally. Simply enter your details at the checkout.[\/vc_toggle][vc_toggle title=”How do I change my order?”]If you need to amend your order please\u00a0get in touch with us directly\u00a0as soon as possible.<\/p>\n

There are clear instructions on all Fresh Edible Flower Product Pages to read prior to purchasing.\u00a0 They state that we require\u00a0five working days notice<\/b>\u00a0to prepare your order.\u00a0 We will also send an email to your immediately upon placement of your order stating advance notice required.<\/p>\n

Fresh Edible Flowers:\u00a0<\/i><\/p>\n

As your fresh edible flower order is customised specifically to you changes can be made with plenty of notice. If your order has already been prepared for shipping then it cannot be cancelled.<\/p>\n

Preserved Petals:<\/i><\/p>\n

Orders may be changed if you get in touch with us before the order has been processed. Please contact us as soon as possible as orders cannot be cancelled once shipped.[\/vc_toggle][vc_toggle title=”Is it possible to return the products?”]Our products are organic and you may get the odd friendly bug. These are safer in your punnet than the harsh inedible chemicals that would kill them. Simply gently brush off your flowers to prepare for eating.<\/p>\n

If there is a problem with your order please\u00a0get in touch with us directly\u00a0and we will discuss with you.<\/p>\n

[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_toggle title=”How can I inquire about wholesale?”]Please contact us via the email form on the right and someone will be in touch shortly[\/vc_toggle][vc_toggle title=”What are your operating hours?”] Due to the current conditions we are Appointment Only We are open Monday to Friday\u00a0– 9.00am to 4.00pm Saturday \u2013 8am to 1.00pm Opening hours […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/pages\/2915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2915"}],"version-history":[{"count":12,"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/pages\/2915\/revisions"}],"predecessor-version":[{"id":3120,"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=\/wp\/v2\/pages\/2915\/revisions\/3120"}],"wp:attachment":[{"href":"https:\/\/organicafloret.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}